📂 Subcategories

🔧 Tools in Churn Prevention

ZapScale

The AI-Powered Customer Success Platform.

An AI-native customer success platform that predicts churn and provides actionable insights.

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Akkio

The Generative AI Platform for Real-Time Decisions.

A no-code AI platform that allows businesses to build and deploy predictive models.

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Akkio

The No-Code AI Platform for Real-Time Decisioning

A no-code AI platform that allows businesses to build and deploy predictive models, including for churn prediction.

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Encharge.io

Email & marketing automation, simplified.

A marketing automation platform built for SaaS companies to convert, onboard, and retain customers.

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ChurnBuster

Fight churn, not your developers.

A specialized tool for reducing churn from failed payments.

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Glassbox

Digital Experience Analytics

A digital experience analytics platform for enterprises.

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ProsperStack

Automated Retention for Subscription Businesses

A platform that helps subscription businesses to reduce churn by automating and optimizing the cancellation experience.

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Hook

Predictive analytics for B2B SaaS.

A predictive platform that uses financial and activity data to forecast churn and expansion opportunities.

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Pecan AI

The Predictive AI Platform.

An automated AI platform that helps business analysts build predictive models.

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Pecan AI

The Predictive AI Platform.

An AI and predictive analytics platform that helps businesses predict churn without needing data scientists.

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ChurnZero

The Customer Success Platform for Subscription Businesses.

A real-time customer success platform designed to help subscription businesses fight churn.

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ChurnZero

The platform and partner for Customer Success.

A Customer Success platform to help subscription businesses fight customer churn.

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Pecan AI

The AI-Based Predictive Analytics Platform

A no-code predictive analytics platform that allows business users to build and deploy AI models, including for churn prediction.

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June.so

Product analytics for B2B SaaS

A product analytics tool designed specifically for B2B SaaS companies.

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SmartKarrot

The complete customer success platform.

An intelligent platform for managing customer health, onboarding, and product adoption.

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Churn Buster

Recover more failed payments.

A tool focused on reducing churn from failed payments for subscription businesses.

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Vitally

The Customer Success Platform for B2B SaaS.

A modern and flexible customer success platform that unifies data and streamlines workflows.

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Custify

The Customer Success Platform for B2B SaaS.

A CS platform designed to help B2B SaaS companies reduce churn and increase customer lifetime value.

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Retently

Customer Feedback & NPS Software

A customer feedback platform that helps businesses measure and improve customer satisfaction and loyalty through NPS surveys.

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EverAfter

The Customer Collaboration Platform.

A platform for creating shared, customer-facing hubs for onboarding, QBRs, and renewals.

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ChurnZero

Customer growth software for customer success at scale.

A customer success platform that helps subscription businesses fight customer churn.

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Custify

The Customer Success Platform for B2B SaaS.

A customer success platform designed to help B2B SaaS businesses reduce churn and increase customer lifetime value.

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ProfitWell

The leader in subscription monetization and retention.

A suite of tools for subscription analytics, pricing, and automated churn reduction.

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ChurnZero

The platform and partner for Customer Success.

A Customer Success platform designed for subscription businesses to reduce churn and increase revenue.

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Baremetrics

Metrics, dunning, and engagement tools for SaaS & subscription businesses.

An analytics and insights platform that provides key subscription metrics and tools to reduce churn.

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ChurnZero

Customer Success Software for Customer Growth

A real-time customer success platform to help subscription businesses fight customer churn.

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Vitally

The Customer Success Platform for B2B SaaS.

A modern, flexible customer success platform that helps teams reduce churn and scale their operations.

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ChurnZero

Your Partner in Customer Success.

A real-time customer success platform focused on fighting churn and expanding accounts.

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Custify

The Customer Success Platform for B2B SaaS.

A customer success platform designed to help B2B SaaS businesses reduce churn.

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Catalyst

The Intuitive Customer Success Platform.

A customer success platform designed for ease of use, integration, and collaboration.

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Survicate

Customer Feedback Platform.

A survey and feedback platform to capture customer insights across all digital touchpoints.

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GUIDEcx

The #1 Rated Client Onboarding Software

A customer onboarding platform that helps businesses to streamline and automate the implementation process.

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Custify

The Customer Success Platform for B2B SaaS.

A customer success platform that helps B2B SaaS companies reduce churn and increase customer lifetime value.

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Baremetrics

Metrics, dunning, and engagement tools for SaaS & subscription businesses.

Provides subscription analytics, forecasting, and dunning management.

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Vitally

The All-in-One Customer Success Platform.

A modern customer success platform that unifies data and provides powerful automation and analytics.

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Vitally

The Customer Success Platform for B2B SaaS.

A modern customer success platform focused on automation, productivity, and data integration.

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LogRocket

The complete view of the user experience.

A frontend monitoring and product analytics solution that combines session replay with performance data.

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Retently

Customer Experience & Survey Platform.

A platform for measuring and improving customer satisfaction through surveys.

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Custify

The Customer Success Platform for B2B SaaS.

A CS platform designed to help B2B SaaS companies reduce churn and increase customer lifetime value.

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CleverTap

The All-in-One Customer Engagement Platform.

An engagement platform that helps brands personalize and optimize all customer touchpoints.

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Vitally

The All-in-One Customer Success Platform

A modern customer success platform focused on productivity, automation, and collaboration for CS teams.

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Planhat

The Customer Platform.

A flexible and data-driven customer platform for managing the entire customer lifecycle.

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Smartlook

Understand the 'why' behind every user action.

A qualitative analytics solution for websites and mobile apps with session recordings and heatmaps.

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Brightback

Automated retention for subscription businesses.

A tool for managing and optimizing the customer cancellation experience.

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CustomerSuccessBox

The Outcome-driven Customer Success Platform for B2B SaaS.

A platform focused on helping B2B SaaS companies improve retention, upsells, and customer advocacy.

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Catalyst

The Customer Growth Platform.

A platform that helps go-to-market teams prevent churn, increase expansion, and drive customer-led growth.

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Userpilot

Product Growth Platform for SaaS

A product growth platform that helps SaaS companies to improve user onboarding, feature adoption, and customer retention.

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Appcues

The Product-Led Growth Platform.

A no-code platform for building in-app user onboarding and engagement experiences.

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Quantum Metric

The Continuous Product Design Platform

A platform for Continuous Product Design that helps teams build better digital products faster.

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ProfitWell by Paddle

The leader in subscription monetization & retention.

A suite of tools providing free subscription analytics and paid products for retention and pricing.

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Vitally

The Customer Success Platform for B2B SaaS.

A customer success platform focused on automation and productivity for CS teams.

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Userpilot

Product Growth Platform.

A no-code platform for increasing user adoption through personalized in-app experiences.

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Planhat

The Customer Platform

A flexible customer platform that centralizes all your customer data and enables data-driven actions.

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Userpilot

Product Growth Platform for SaaS.

A tool for increasing user adoption through personalized in-app experiences.

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ChartMogul

Subscription Analytics Platform.

A platform providing subscription reporting, analytics, and metrics for SaaS and subscription businesses.

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Planhat

The Customer Platform.

A flexible and beautiful customer platform designed to give a 360-degree view of the customer.

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SmartKarrot

Intelligence-driven Customer Success Platform

A customer success platform that combines account intelligence, automation, and operational efficiency.

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ChartMogul

Subscription Analytics for SaaS.

A platform for subscription analytics, reporting, and metrics for SaaS businesses.

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Catalyst

The Customer Growth Platform.

A customer success platform designed to centralize data and drive proactive customer management.

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Catalyst

The Customer Growth Platform.

A customer success platform designed to drive customer growth and retention.

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Hook

Customer Success, Reimagined for PLG.

A customer success platform built for product-led growth (PLG) companies, focusing on data from product usage.

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Akita

Customer Success Management for SaaS.

A customer success platform that helps SaaS businesses onboard, retain, and grow their customer base.

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Custify

The Customer Success Platform for B2B SaaS.

A customer success platform designed to help B2B SaaS companies reduce churn and increase customer lifetime value.

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ProfitWell Retain

The #1 automated churn reduction product.

An automated solution that targets and recovers failed payments to reduce involuntary churn.

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CustomerSuccessBox

The Customer Success Platform for B2B SaaS.

An outcome-driven customer success platform that helps B2B SaaS companies prevent churn and grow revenue.

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ProfitWell

The leader in subscription monetization & retention.

A suite of tools providing free subscription analytics, revenue automation, and pricing strategy.

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Baremetrics

Metrics, dunning, and engagement tools for SaaS & subscription businesses.

A subscription analytics platform that provides key metrics and tools to help businesses reduce churn and grow.

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Chargebee Retain

A smarter way to recover failed payments and retain customers.

Specialized tool to deflect voluntary churn at the point of cancellation and recover failed payments.

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ClientSuccess

Customer Success Management Software.

A customer success platform that helps CSMs manage the entire lifecycle, from onboarding to renewal.

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Paddle Retain

A smarter way to recover failed payments.

An automated payment recovery tool that uses machine learning to reduce involuntary churn.

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ChartMogul

Subscription Analytics for SaaS.

A subscription analytics platform that provides insights into revenue, churn, and other key SaaS metrics.

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Catalyst

The Intuitive Customer Success Platform.

A customer success platform designed to be intuitive and integrate deeply with your existing tools.

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ClientSuccess

Simple, Powerful Customer Success.

A customer success management platform focused on providing a simple yet powerful experience for CS teams.

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CleverTap

The All-in-One Customer Engagement Platform.

An all-in-one customer engagement and retention platform.

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Catalyst

The Customer Growth Platform.

A customer success platform designed to help teams centralize data, manage customers, and drive revenue.

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PostHog

The open source product analytics platform.

An open-source product analytics platform that offers a suite of tools for understanding users.

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Userpilot

Product Growth Platform for SaaS companies.

A tool for improving user onboarding and feature adoption through in-app experiences, without code.

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Appcues

The Product-Led Growth Platform.

A no-code platform for building in-app onboarding tours, announcements, and surveys to improve user engagement.

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Indicative

Customer Journey Analytics for the Modern Data Stack

A customer journey analytics platform that connects directly to your data warehouse.

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Countly

The open-source, secure product analytics platform.

An open-source product analytics platform with a focus on privacy and data ownership.

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ClientSuccess

Simple, Powerful Customer Success.

A customer success management platform for B2B SaaS companies.

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Planhat

Customer Platform.

A flexible and data-driven customer platform.

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ClientSuccess

Customer Success Management Software.

A customer success platform that helps CSMs manage the entire customer lifecycle, from onboarding to renewal.

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Planhat

The Customer Platform.

A flexible platform for customer success, onboarding, and experience management.

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ChartMogul

Subscription Reporting & Analytics.

A tool focused on subscription analytics, providing key metrics like MRR, churn, and LTV.

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Contentsquare

The Digital Experience Analytics Platform

A digital experience analytics platform that helps businesses understand and improve the customer journey.

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ChartMogul

Subscription Reporting & Analytics.

A platform for subscription analytics, MRR tracking, and churn analysis.

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CleverTap

The All-In-One Engagement Platform.

An all-in-one customer engagement and retention platform.

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Baremetrics

Metrics, dunning, and engagement tools for SaaS & subscription businesses.

An analytics platform that provides insights into subscription revenue, churn, and other key business metrics.

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Mixpanel

The Self-Serve Product Analytics Solution.

A product analytics tool for tracking user behavior and engagement.

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Intercom

The Customer Service Solution for the AI-first world.

A customer communications platform for sales, marketing, and support.

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Amplitude

The Digital Analytics Platform.

A leading product analytics platform to understand and optimize the user experience.

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UserIQ

Customer Success. Simplified.

A customer success platform that combines user intelligence with in-app engagement tools.

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Sherlock

The fastest way to an engagement score for your product.

A product engagement scoring tool that helps SaaS businesses understand how users are adopting their product.

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Pendo

Software that makes your software better.

A product experience platform that combines product analytics, in-app guidance, and user feedback.

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Mixpanel

The data clarity platform.

A powerful, self-serve product analytics platform to understand user behavior and drive growth.

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Amplitude

The Digital Analytics Platform.

A comprehensive digital analytics platform that helps teams understand and optimize the entire customer journey.

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Intercom

The Customer Service Solution for the AI-first world.

A customer communications platform that uses AI and automation to manage and scale customer relationships.

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Churnly

AI-powered customer churn analytics for B2B SaaS

An AI-driven platform that analyzes customer data to predict churn with high accuracy.

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Pendo

Software that makes your software better.

A product experience platform that provides user analytics, feedback tools, and in-app guidance.

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Mixpanel

The Self-Serve Product Analytics Solution.

A powerful product analytics platform that helps companies understand user behavior and make data-informed decisions.

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Amplitude

The Digital Analytics Platform.

A leading product analytics platform that helps teams understand user behavior to build better products.

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Intercom

The AI-first Customer Service Platform.

A customer communications platform that helps businesses build relationships with customers through messaging and automation.

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ClientSuccess

Customer Success Growth Platform.

A customer success platform focused on driving growth from existing customers.

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Pendo

Software that makes your software better.

A product experience platform that helps understand and guide users to reduce churn.

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Intercom

The Customer Service Solution for the AI-first world.

A customer communications platform for sales, marketing, and support.

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Baremetrics

Metrics, dunning, and engagement tools for SaaS & subscription businesses.

An analytics platform that provides insights into subscription revenue and helps recover failed payments.

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Stripe Billing

Billing and subscription management, built for growth.

A subscription management and recurring billing platform with built-in churn reduction tools.

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Chargebee

Subscription Billing & Revenue Management Platform.

A subscription management platform with features for retention and churn reduction.

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Mixpanel

The Self-Serve Product Analytics Solution.

A powerful product analytics platform to understand user behavior and identify churn signals.

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Amplitude

The Digital Analytics Platform.

An enterprise-grade product analytics platform for understanding the entire customer journey.

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FullStory

The leader in Digital Experience Intelligence.

A DXI platform that combines quantitative and qualitative data to identify user friction.

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Mixpanel

Product analytics for understanding user journeys.

A powerful product analytics tool for tracking user interactions and building better products.

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Amplitude

The Digital Analytics Platform.

A comprehensive digital analytics platform for understanding customer behavior and driving growth.

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Pendo

Software that makes your software better.

A product experience platform that combines product analytics, user feedback, and in-app guidance.

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FullStory

The leader in Digital Experience Intelligence.

A Digital Experience Intelligence (DXI) platform that combines analytics with session replay.

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Chargebee

Subscription Billing & Revenue Growth Platform.

A subscription management platform with integrated analytics for tracking revenue, churn, and customer behavior.

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Gainsight

The Customer Success Company.

A comprehensive platform for customer success, product experience, and community engagement.

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Totango

The Composable Customer Success Platform.

A flexible and modular customer success platform that allows businesses to build custom CS programs.

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HubSpot Service Hub

Customer service software that builds loyalty and grows your business.

An all-in-one customer service platform that helps you scale support and delight your customers.

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Gainsight

The Customer Success Company

A leading platform for customer success, product experience, and community engagement.

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Qualtrics CustomerXM

The Leader in Customer Experience Management

An experience management platform that helps companies monitor, understand, and act on customer feedback.

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Totango

The Industry's Only Composable Customer Success Platform

A flexible and modular customer success platform that adapts to your business needs.

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HubSpot Service Hub

Customer Service Software That Builds a Better Customer Experience.

Part of the HubSpot CRM platform, Service Hub provides tools for customer service, support, and success.

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Gainsight

The Customer Success Company.

A leading platform for Customer Success, Product Experience, and Community Engagement.

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Totango

The Composable Customer Success Platform.

A modular and scalable customer success platform for enterprises.

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Qualtrics CustomerXM

The leader in experience management.

An enterprise platform for collecting and analyzing customer feedback to predict and prevent churn.

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HubSpot Service Hub

Customer service software that builds loyalty and grows your business.

An all-in-one customer service platform connected to a CRM.

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Gainsight

The Customer Success Company.

An enterprise-grade platform for customer success, product experience, and community engagement.

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Heap

Build better digital products.

An analytics platform that automatically captures all user interactions to provide a complete dataset.

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Totango

The Composable Customer Success Platform.

A flexible customer success platform that helps teams reduce churn and drive growth through modular components.

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Qualtrics CustomerXM

The leader in experience management.

An enterprise platform for collecting and analyzing customer feedback to predict and prevent churn.

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Woopra

End-to-End Customer Journey Analytics

A customer journey analytics platform that provides a holistic view of the customer.

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Totango

The Composable Customer Success Platform.

A flexible customer success platform that allows businesses to build and run their CS programs.

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Totango

The Composable Customer Success Platform.

A modular customer success platform that scales from startups to enterprises.

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HubSpot Service Hub

Customer service software that builds a better customer experience.

Part of the HubSpot CRM platform, Service Hub provides tools for customer support, feedback, and retention.

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Gainsight PX

The Product Experience Platform

A product experience platform that helps you understand and engage your users.

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VWO

The All-in-One Experience Optimization Platform

An all-in-one experience optimization platform that includes A/B testing, personalization, and analytics.

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Natero by Freshworks

Customer success software for B2B SaaS.

A customer success platform, now part of Freshworks, focused on data-driven workflows and analytics.

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Gainsight

The Customer Success Company.

A comprehensive customer success and product experience platform.

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Gainsight

The Customer Success Company.

A leading customer success platform for managing customer health, reducing churn, and increasing retention.

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HubSpot Service Hub

Customer service software that builds loyalty and grows your business.

Part of the HubSpot CRM platform, Service Hub provides tools for customer support and success.

For more tool information ➜

Qualtrics CustomerXM

The leader in experience management.

An experience management platform to monitor, understand, and act on customer feedback.

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Salesforce Service Cloud

The world's #1 AI-powered customer service platform.

An enterprise-grade customer service and success platform built on the Salesforce CRM.

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Zendesk

Champions of customer service.

A service-first CRM company that builds software designed to improve customer relationships.

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Zendesk

Champions of customer service.

A service-first CRM company that builds software designed to improve customer relationships.

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Recurly

Subscription Management & Recurring Billing Platform.

A subscription billing platform that helps businesses grow recurring revenue and reduce churn.

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Salesforce Service Cloud

The #1 AI Platform for Service.

A comprehensive customer service and support platform from Salesforce, with AI-powered insights.

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Zendesk

Build the best customer experiences.

A service-first CRM company that builds software designed to improve customer relationships.

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Zendesk

Champions of customer service.

A service-first CRM company that builds software designed to improve customer relationships.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights tool for visualizing user behavior.

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Zendesk

Champions of customer service.

A customer service platform that helps reduce churn by improving support interactions and analyzing customer sentiment.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights tool that provides heatmaps, session recordings, and user feedback.

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Kissmetrics

Customer Engagement Automation.

A product and marketing analytics tool focused on customer behavior and engagement.

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Churn Assassin

Customer Retention, Success, and Churn Prevention Software for B2B SaaS

An AI-powered customer health monitor that predicts churn and identifies expansion opportunities for B2B SaaS companies.

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Churnly

AI-powered churn reduction.

An AI-driven platform that predicts customer churn for B2B SaaS companies.

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