πŸ“‚ Subcategories

πŸ”§ Tools in Customer Expansion

Hook

The Customer-Led Growth Platform.

A platform that uses product usage data to identify and automate expansion opportunities.

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ServiceBell

The video chat platform for sales and support.

A tool that allows for proactive, live video chat engagements with website visitors and in-app users.

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Hookdeck

Never miss an event.

Webhook infrastructure to ensure reliability of event-driven integrations.

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EverAfter AI

The AI-Powered Customer Success Platform.

An AI-powered customer success platform that helps businesses scale customer-facing operations.

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ChurnZero

The Customer Success Platform for Growing Businesses.

A platform designed to help subscription businesses fight customer churn.

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ChurnZero

The highest-rated and most loved AI customer growth software.

A customer success platform for subscription businesses to fight churn and drive expansion.

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SmartKarrot

Intelligent, actionable customer success platform.

An AI-driven customer success platform that helps businesses manage customer journeys and drive proactive engagement.

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EverAfter

The Customer Collaboration Platform.

A platform for creating shared, customer-facing hubs for onboarding, QBRs, and renewals, aimed at improving collaboration.

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Arrows

The Customer Onboarding Platform.

A customer onboarding platform that helps businesses create repeatable and collaborative onboarding plans.

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CustomerSuccessBox

The Outcome-driven Customer Success Platform for B2B SaaS.

A customer success platform focused on driving business outcomes for B2B SaaS.

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ChurnZero

Your Partner in Customer Success.

A customer success platform for subscription businesses.

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Custify

Customer Success Software

A customer success platform for B2B SaaS businesses to reduce churn and increase customer lifetime value.

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EverAfter

The Customer Experience Platform.

A platform for creating shared, customer-facing hubs for onboarding, renewals, and QBRs.

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Hook

The Customer-Led Growth Platform.

A platform that uses product usage data to identify and automate upsell and cross-sell opportunities.

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Baremetrics

Metrics, dunning, and engagement tools for SaaS & subscription businesses.

Provides analytics and engagement tools for subscription businesses.

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CustomerSuccessBox

AI powered customer success software for B2B SaaS.

An actionable customer success platform that helps B2B SaaS companies reduce churn and grow recurring revenue.

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Gong

The Revenue Intelligence Platform.

A revenue intelligence platform that captures and analyzes customer interactions to provide actionable insights.

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Catalyst

The Intuitive Customer Success Platform.

A customer success platform designed to be intuitive and easy to use.

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ChurnZero

The Customer Success Platform for Growing Businesses.

A real-time customer success platform that helps subscription businesses fight customer churn.

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ChurnZero

The Platform for Customer Success.

A customer success platform focused on fighting churn and expanding revenue through real-time alerts and automation.

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ChurnZero

The Customer Success Platform for Subscription Businesses.

A real-time customer success platform that helps subscription businesses fight customer churn.

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Planhat

The Unified Customer Platform.

A flexible and data-driven customer platform for sales, service, and success teams.

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Catalyst

The Customer Growth Platform.

A platform designed to help customer success teams drive revenue growth.

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Catalyst

The Customer Growth Platform

A platform for customer success teams to prevent churn, increase product adoption, and drive expansion revenue.

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Vitally

Where Customer Data Turns Into Customer Success.

A modern customer success platform that unifies customer data and provides tools for automation, project management, and collaboration.

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CustomerSuccessBox

The Easiest To Use Customer Success Platform for B2B SaaS.

An actionable customer success platform designed for B2B SaaS to manage onboarding, product adoption, upsell, and renewals.

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Accord

The Customer Collaboration Platform.

A customer collaboration platform that helps B2B sales and success teams to manage complex deals and onboarding.

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Userpilot

Product Growth Platform.

A no-code platform for building personalized in-app experiences to drive user growth.

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Planhat

The Customer Platform.

A flexible and customizable customer success platform.

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Vitally

Where Customer Data Turns Into Customer Success.

A customer success platform that unifies data, teams, and customers to drive successful business outcomes.

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Custify

The Customer Success Platform for B2B SaaS.

An intuitive customer success platform that helps B2B SaaS companies reduce churn and increase customer lifetime value.

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Salesmachine

The Customer Success Platform for Subscription Businesses.

A platform that helps subscription businesses fight churn, increase upsells, and manage customer health with automation.

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Hook

The Customer Expansion Platform.

A platform that helps SaaS companies to identify and act on expansion opportunities from their existing customer base.

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ClientSuccess

Customer Success Growth Platform.

A customer success platform focused on driving growth through retention and expansion.

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ClientSuccess

Customer Success Software, Built for Customer Success Managers

A customer success platform focused on providing CSMs with the tools they need to manage, retain, and grow their customers.

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Chargebee

Subscription Billing & Revenue Management Platform.

Manages subscription billing and revenue operations for SaaS businesses.

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CustomerSuccessBox

AI Powered Customer Success Software for B2B SaaS.

An outcome-driven customer success platform that helps B2B SaaS companies reduce churn and grow recurring revenue.

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Catalyst

The Customer Growth Platform.

A platform designed for customer success teams to centralize data, manage workflows, and drive customer growth.

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Whatfix

The #1 Digital Adoption Platform.

A digital adoption platform that helps users with in-app guidance and on-demand support.

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Planhat

The Unified Customer Platform

A customer platform that serves as a single source of truth and a control center for sales, service, and success teams.

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Clari

The Revenue Platform.

A revenue platform that provides visibility into sales data, forecasting precision, and pipeline health.

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ClientSuccess

Simple, Powerful Customer Success.

A customer success management platform focused on driving retention and growth.

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ProfitWell

The business intelligence platform for subscription companies.

A platform that provides free subscription analytics and revenue automation tools.

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Vitally

The Customer Success Platform for B2B SaaS.

A modern customer success platform that unifies data and provides powerful automation and project management tools for CS teams.

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Appcues

The Product-Led Growth Platform.

A platform for building in-app experiences to onboard users and drive product adoption.

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SmartKarrot

Intelligent, actionable customer success platform to drive predictable and repeatable success.

An AI-driven customer success platform that helps businesses manage customer journeys and automate workflows.

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Catalyst

The Customer Growth Platform.

A customer growth platform that helps businesses centralize customer data and drive revenue through expansion.

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HubSpot Service Hub

Customer service software that builds organization and efficiency.

Part of the HubSpot CRM platform, focusing on customer service and support.

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Catalyst

The Customer Growth Platform.

An intuitive customer success platform designed to help CSMs prevent churn, increase product adoption, and drive expansion.

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Planhat

The Customer Platform.

A flexible customer platform that centralizes all customer data and empowers teams to manage the entire customer lifecycle.

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ClientSuccess

Customer Success Management Software.

A customer success platform focused on managing, retaining, and growing the existing customer base.

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Intercom

The AI Customer Service Platform.

A platform that unifies customer communication and uses AI to improve support and engagement.

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Gainsight

The Customer Success Company.

A leading customer success and product experience platform.

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Intercom

The AI customer service company.

A customer service platform that uses AI to enhance communication and support.

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SaaSOptics

B2B SaaS Financial Operations.

A subscription management platform focused on financial operations, reporting, and analytics for B2B SaaS.

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Paddle

The Revenue Delivery Platform for B2B SaaS.

A revenue delivery platform that unifies payments, billing, tax, and compliance in a single solution.

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Planhat

The Customer Platform.

A customer platform that helps businesses manage the entire post-sales customer lifecycle.

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Pendo

The All-in-One Product Experience Platform.

A platform for product analytics, in-app guidance, and user feedback.

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Recurly

Subscription and Billing Platform to Grow Recurring Revenue.

A platform for subscription management and recurring billing.

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Gainsight

AI that Acts, Not Distracts. Spot risk, surface upsells, and scale personalizationβ€”without the fluff.

Customer success and product experience software to reduce churn, increase upsells, and improve customer experience.

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Planhat

The Customer Platform.

A flexible customer platform that helps businesses manage the entire post-sales customer lifecycle, from onboarding to renewal.

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Vitally

The All-in-One Customer Success Platform.

A customer success platform that combines real-time customer data with dedicated workspaces to enhance productivity and collaboration.

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CustomerSuccessBox

AI-Powered Customer Success Platform for B2B SaaS.

An outcome-driven customer success platform that helps B2B SaaS companies reduce churn and grow recurring revenue.

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Aviso

The AI Revenue Platform.

An AI-powered revenue operations platform that helps businesses with forecasting, deal intelligence, and sales planning.

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Pendo

The All-in-One Product Experience Platform.

A product experience platform that helps software companies develop products that customers love.

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Amplitude

The Digital Analytics Platform.

A leading product analytics platform that helps teams understand user behavior to build better products and drive growth.

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Intercom

The AI Customer Service Platform.

A customer communications platform that helps businesses build better customer relationships through personalized, messenger-based experiences.

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ClientSuccess

Customer Success Management Software.

A customer success platform that provides a holistic view of the customer and helps CSMs manage the entire lifecycle.

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Chargebee

Subscription Billing & Revenue Growth Platform.

A subscription management platform that helps businesses handle billing, payments, and revenue operations.

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ClientSuccess

Customer Success Growth Platform.

A customer success platform that helps CSMs manage clients from onboarding to renewal, focusing on driving growth.

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Pendo

Software that makes your software better.

A product experience platform that provides user analytics, in-app guidance, and user feedback tools.

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Intercom

The Customer Service Platform for Scaling Businesses.

A customer communications platform that helps businesses engage with customers through targeted messaging, bots, and a shared inbox.

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Chargebee

Subscription Billing & Revenue Operations Platform.

A subscription management platform that helps businesses handle billing, payments, and revenue operations.

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Vitally

Where Customer Data Turns Into Customer Success.

A customer success platform that unifies data, teams, and customers.

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Mixpanel

The data clarity platform.

An event-based analytics platform for web and mobile applications.

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WalkMe

The Digital Adoption Platform.

A platform that simplifies user experiences by providing on-screen guidance and automation.

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SmartKarrot

Intelligent Customer Success & Account Management.

A customer success platform that helps businesses manage customer growth and scale operations through intelligence and automation.

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Salesloft

The Revenue Workflow Platform.

A revenue workflow platform that helps sales teams with engagement, forecasting, and conversation intelligence.

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Chorus.ai by ZoomInfo

Conversation Intelligence for Revenue Teams.

A conversation intelligence platform that records, transcribes, and analyzes sales meetings to provide insights.

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Gainsight

The Customer Success Company.

A leading customer success platform that helps businesses reduce churn and grow net revenue retention.

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Totango

The Composable Customer Success Platform.

A flexible and composable customer success platform that helps companies of all sizes drive customer adoption, retention, and expansion.

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HubSpot Service Hub

Customer service software that builds organization and efficiency.

A customer service software that helps businesses manage, respond to, and report on customer inquiries.

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Gainsight

The Customer Success Company.

A leading customer success platform that helps businesses reduce churn, increase upsells, and drive customer advocacy.

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Totango

The Composable Customer Success Platform.

A flexible and modular customer success platform that allows companies to build the CS solution they need.

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HubSpot Service Hub

Customer Service Software That Puts Your Customers First.

Part of the HubSpot CRM platform, Service Hub provides tools for customer support, feedback, and advocacy.

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Freshdesk

Delightful customer support, effortlessly.

An omnichannel customer service software from Freshworks that helps businesses provide better, faster support.

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Recurly

The subscription and billing platform for growth.

A subscription management platform focused on maximizing revenue by reducing churn and increasing subscriber lifetime value.

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UserIQ

Customer Success at Scale.

A customer success platform that combines user intelligence with in-app engagement to drive growth.

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Gainsight

The Customer Success Company.

A customer success platform that helps businesses retain and grow their customer base.

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Totango

The Composable Customer Success Platform.

A composable customer success platform that allows businesses to build custom solutions.

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Heap

The Product Analytics Platform that gives you a complete understanding of your customers' digital journeys.

A product analytics platform that automatically captures all user interactions.

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HubSpot Service Hub

Customer service software that builds organization and efficiency into your customer service team.

Customer service software connected to HubSpot's CRM platform.

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Freshdesk

Delightful Customer Support Software by Freshworks.

An omnichannel helpdesk software for providing customer support.

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Totango

The Composable Customer Success Platform

A flexible and scalable customer success platform that allows businesses to design and run their ideal customer journey.

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HubSpot Service Hub

Complete AI-Powered Customer Service Platform for Growing Teams

Customer service software that helps businesses connect with customers, exceed their expectations, and turn them into promoters.

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Gainsight

The Customer Success Company that helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy.

A leading customer success platform for managing customer relationships, reducing churn, and identifying expansion opportunities.

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Totango

The Customer Growth Platform.

A composable customer success platform that helps businesses drive customer value and revenue at scale.

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UserIQ

Customer Success Platform.

A customer success platform that helps uncover health insights, predict user hurdles, and simplify account management.

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HubSpot Service Hub

Customer Service Software That Builds a Better Customer Experience.

A customer service software platform that helps businesses manage customer relationships and provide support.

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InsightSquared

Revenue Intelligence for Modern Business.

A revenue intelligence platform with a focus on analytics and reporting for sales performance.

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Zendesk

The complete customer service solution.

A service-first CRM company that builds software designed to improve customer relationships.

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Zendesk

Champions of customer service.

A service-first CRM company that builds software designed to improve customer relationships.

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Salesforce Service Cloud

The #1 AI platform for service.

A complete customer service platform built on the Salesforce CRM, offering AI-powered tools for every channel.

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Zendesk

The complete customer service solution.

A service-first CRM company that builds software designed to improve customer relationships.

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Salesforce Service Cloud

The #1 AI CRM for service.

A customer service and support platform built on the Salesforce CRM.

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Salesforce Sales Cloud

The #1 AI CRM for Sales

A CRM platform that helps sales teams sell smarter, faster, and more efficiently.

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Salesforce Sales Cloud

The #1 AI CRM for Sales.

A cloud-based CRM platform that helps businesses grow accounts, find new customers, and close deals faster.

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Outreach

The Sales Execution Platform.

A sales execution platform that helps revenue organizations create and close pipeline.

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Zendesk Sell

Modern sales CRM for today's conversational world.

A sales CRM that helps teams enhance productivity, make data-driven decisions, and deliver better customer experiences.

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