📋 Health Score Software

SmartKarrot

Intelligent, actionable customer success platform

An AI-driven platform for customer success, account management, and product adoption.

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EverAfter

The Customer Collaboration Platform

A platform for creating shared, customer-facing hubs for onboarding, renewals, and QBRs.

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ZapScale

Customer Success Platform for B2B SaaS

A platform focused on making customer success predictable and scalable for B2B SaaS companies.

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ChurnZero

The Customer Success Platform for Growing Businesses

A platform focused on fighting customer churn with real-time alerts, plays, and journey orchestration.

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Vitally

Where Customer Data Turns Into Customer Success

A modern customer success platform for B2B SaaS, focusing on automation, productivity, and AI.

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Custify

The Customer Success Platform for B2B SaaS

An intuitive platform designed to help B2B SaaS companies reduce churn and increase customer lifetime value.

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CustomerSuccessBox

AI Powered Customer Success Software for B2B SaaS

An actionable customer success platform designed to help B2B SaaS companies reduce churn and grow MRR.

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Salesmachine

Empowering product-led teams

A real-time scoring platform that follows customer health and generates tasks to increase conversion and reduce churn.

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Involve.ai

The Customer Intelligence Platform

An AI-driven platform that provides early warnings for churn and opportunities for growth.

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ProfitWell (Retain)

The Churn-Fighting Machine

A service and software solution that uses data and dunning strategies to automatically reduce churn.

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Catalyst

The Customer Growth Platform

A platform designed to help CS and Sales teams collaborate to drive customer growth and retention.

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ClientSuccess

Customer Success for Everyone

A customer success platform focused on providing a simple, relationship-first approach to managing customers.

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Planhat

The Customer Platform

A flexible and data-driven platform for customer success, onboarding, and renewals.

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Freshworks Customer Success (Natero)

Proactive customer success, simplified.

A customer success management software for data-driven teams, now part of the Freshworks ecosystem.

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UserIQ

Get Centered on Customer Success

A platform combining user intelligence, in-app engagement, and customer health to drive user adoption.

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Sherlock

The fastest way to see which of your users are engaged

A product engagement scoring tool that helps SaaS companies understand user behavior.

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Medallia (Strikedeck)

The Leader in Customer and Employee Experience

An enterprise platform for customer experience that includes customer success management capabilities.

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Gainsight

The Customer Success Company

Enterprise-grade platform for managing customer success, product experience, and community engagement.

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Totango

The Composable Customer Success Platform

A modular and flexible customer success platform that allows businesses to build custom CS programs.

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Hook

NA

A newer tool focused on customer health scoring and engagement.

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