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Akamai Identity Cloud

Scalable, secure CIAM.

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Overview

Akamai Identity Cloud, formerly Janrain, is a Customer Identity and Access Management solution built for enterprise-scale. It provides the tools to manage the entire customer lifecycle, from registration and authentication to preference management and data access. A key focus is on scalability and performance, leveraging Akamai's global content delivery network to handle massive user loads and provide a consistent experience worldwide.

✨ Key Features

  • Scalable Registration and Login
  • Social Login
  • Single Sign-On (SSO)
  • Multi-Factor Authentication (MFA)
  • Consent and Preference Management
  • Unified Customer Profiles
  • Global Data Residency and Compliance

🎯 Key Differentiators

  • Massive scalability and performance backed by Akamai's global edge network
  • Proven experience with the world's largest brands
  • Strong capabilities for managing global data residency and compliance

Unique Value: Provides a highly scalable and reliable CIAM solution that can handle the performance and compliance demands of the world's largest consumer brands.

🎯 Use Cases (4)

Global consumer brands Media and entertainment companies Retail and CPG Organizations with high-traffic websites and applications

✅ Best For

  • Handling massive, spiky traffic loads during major events (e.g., live sports, product launches)
  • Creating a single, unified view of a customer across dozens of international brand sites
  • Managing complex data residency and privacy requirements across the globe.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses or startups with limited user bases
  • Developer-centric projects that prioritize API flexibility over a managed platform

🏆 Alternatives

SAP Customer Data Cloud LoginRadius Okta ForgeRock

Offers superior scalability and performance under load compared to many competitors due to its integration with the Akamai edge network. It has a strong B2C focus similar to SAP and LoginRadius.

💻 Platforms

Web iOS Android API

🔌 Integrations

Marketing automation platforms (Marketo, HubSpot) CRM systems (Salesforce) E-commerce platforms Analytics tools

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ ISO 27018 ✓ PCI DSS Level 1 ✓ HIPAA

💰 Pricing

Contact for pricing

✓ 14-day free trial

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