BestNotes

Your All-in-One EHR, CRM, and Billing Solution.

Visit Website →

Overview

BestNotes provides an integrated software solution that combines Electronic Health Records (EHR), Customer Relationship Management (CRM), and billing functionalities. It is tailored for the needs of behavioral health, substance abuse, and therapy practices. The platform aims to enhance patient care and streamline operations by providing tools for clinical documentation, medication management, treatment planning, and secure communication.

✨ Key Features

  • EHR/EMR
  • CRM for Patient Management
  • Integrated Billing
  • Customizable Templates
  • Group Therapy Notes
  • Medication Management
  • Treatment Planning
  • Patient Portal
  • Telehealth

🎯 Key Differentiators

  • Long-standing presence in the market.
  • Highly customizable documentation.
  • Strong compliance focus (CARF, Joint Commission).

Unique Value: Offers a flexible and compliant all-in-one platform with a strong reputation for customer support and customization.

🎯 Use Cases (4)

Substance Abuse Practices Mental Health Clinics Therapy and Counseling Centers Residential Treatment Facilities

✅ Best For

  • Managing clinical documentation for CARF and Joint Commission compliance.
  • Streamlining workflows for intake, scheduling, and billing.
  • Documenting individual and group therapy sessions efficiently.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Large, multi-specialty hospitals.
  • General medical practices.

🏆 Alternatives

Kipu Health Sunwave Health Alleva

Provides a more traditional, desktop-application feel which some users prefer, and has deep compliance knowledge.

💻 Platforms

Web Desktop

✅ Offline Mode Available

🔌 Integrations

Waystar TriZetto DrFirst Quest Diagnostics

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ HIPAA ✓ CARF Compliant Documentation ✓ Joint Commission Standards Adherence

💰 Pricing

Contact for pricing
Visit BestNotes Website →