Churnkey

Retention automation that you can trust.

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Overview

Churnkey is a retention automation platform designed for self-serve subscription companies. It provides tools to reduce both voluntary and involuntary churn. Key features include personalized cancellation flows with dynamic offers, failed payment recovery with smart dunning and precision retries, and reactivation campaigns. Churnkey aims to supercharge all aspects of customer retention to optimize a company's growth.

✨ Key Features

  • Personalized Cancellation Flows
  • Dynamic Deals and Offers
  • Session Recording of Cancellation Flows
  • Failed Payment Recovery (Smart Dunning and Precision Retries)
  • Reactivation Campaigns
  • Retention Analytics and Insights
  • Customer Segmentation
  • Win-back Campaigns
  • Hosted Payment Update Flows
  • Multi-language Support

🎯 Key Differentiators

  • Personalized and dynamic cancellation flows
  • Focus on both voluntary and involuntary churn
  • AI-driven insights and recommendations

Unique Value: Churnkey helps subscription businesses automatically retain more customers by providing personalized offboarding experiences and intelligent payment recovery.

🎯 Use Cases (4)

Reducing voluntary churn at the point of cancellation Recovering failed subscription payments Winning back churned customers Gaining insights into cancellation reasons

✅ Best For

  • Customer retention for SaaS and other high-volume subscription businesses.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses without a self-serve cancellation process

🏆 Alternatives

ChurnZero ProfitWell Churn Buster

Compared to other churn management tools, Churnkey offers a more holistic approach by addressing both active and passive churn with a strong emphasis on personalization and automation.

💻 Platforms

Web API

🔌 Integrations

Stripe Chargebee Braintree Paddle Maxio Slack HubSpot CRM Intercom

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Managed Plan tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SOC 2 Type I

💰 Pricing

$250.00/mo

✓ 14-day free trial

Free tier: NA

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