Datadog Real User Monitoring (RUM)
End-to-end visibility into your application's user experience.
Overview
Datadog RUM provides visibility into the real-time performance and user experience of web and mobile applications. While not a dedicated video analytics tool, it can be configured to monitor video streaming sessions, track key QoE metrics like errors and buffering, and correlate video performance with overall application health and backend performance.
✨ Key Features
- Session replay
- Performance monitoring (Core Web Vitals, load times)
- Error tracking and crash reporting
- Custom event tracking for video metrics (e.g., buffering, startup time)
- Correlation with backend traces and logs
- User journey analysis
🎯 Key Differentiators
- Unified platform for metrics, traces, and logs
- Ease of use and powerful dashboarding capabilities
- Extensive library of integrations
- Strong focus on the developer and DevOps workflow
Unique Value: Provides a single pane of glass for understanding how application performance, including video, impacts the user experience by correlating frontend data with backend metrics, traces, and logs.
🎯 Use Cases (5)
✅ Best For
- Used by engineering and DevOps teams to monitor the performance of their entire application stack, including video components.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies needing deep, out-of-the-box video-specific analytics (e.g., ad analytics, content insights)
- Users who are not part of an engineering or technical team
🏆 Alternatives
While not as deep in video-specific features as dedicated tools like Mux or Conviva, it offers a much broader view of the entire application stack, making it ideal for troubleshooting complex, full-stack performance issues.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Limited sessions and data retention
📊 Market Info
Customers: >20000
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