FixMe.IT
The Easiest Remote Support Software for On-Demand and Unattended Access.
Overview
FixMe.IT is a straightforward and lightweight remote support application designed for IT professionals and support teams. It offers both on-demand (attended) and unattended remote access with a focus on ease of use and affordability. Its licensing model is based on the number of technicians, allowing each technician to support an unlimited number of clients and manage a large number of unattended machines.
✨ Key Features
- On-Demand Support
- Unattended Access
- Multi-Session Handling
- File Transfer
- Multi-Monitor Navigation
- Session Recording
- Custom Branding
- Two-Factor Authentication
🎯 Key Differentiators
- Simplicity and ease of use
- Affordable and straightforward pricing
- Lightweight application
Unique Value: Delivers essential remote support features in an extremely easy-to-use and affordable package, eliminating unnecessary complexity.
🎯 Use Cases (3)
✅ Best For
- An IT consultant providing on-demand support to various clients.
- A small MSP managing unattended access for its customer base.
- A corporate help desk technician resolving an employee's computer issue.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Large enterprises requiring advanced security, auditing, and integration features like SSO or on-premise deployment.
🏆 Alternatives
Simpler and often more affordable than more feature-heavy platforms, making it ideal for teams that don't need a full RMM suite.
💻 Platforms
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
🔒 Compliance & Security
💰 Pricing
✓ 15-day free trial
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