Glassbeam

Machine Data Analytics for the Connected Medical Enterprise.

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Overview

Glassbeam is a data analytics company that provides a platform for the healthcare industry to maximize the uptime and utilization of connected medical equipment. By ingesting and analyzing complex machine log data from devices like MRI and CT scanners, Glassbeam's AI-powered platform provides predictive and prescriptive insights. This helps healthcare providers and service organizations move from a reactive to a proactive maintenance model.

✨ Key Features

  • AI-powered Predictive Analytics
  • Remote Monitoring and Management
  • Machine Log File Analysis
  • Asset Utilization and Uptime Reporting
  • Service Analytics Dashboards
  • Rules and Alerts Engine

🎯 Key Differentiators

  • Ability to parse and analyze complex, multi-vendor machine log data.
  • AI/ML models specifically trained for predictive maintenance in medical imaging.
  • Offered as a pure-play analytics platform that can integrate with existing CMMS/FSM systems.

Unique Value: Unlocks the value hidden in medical machine log files, using AI to provide predictive insights that increase equipment uptime and operational efficiency.

🎯 Use Cases (4)

Predicting part failures on high-value imaging equipment before they occur. Analyzing device utilization to optimize scheduling and fleet management. Remotely diagnosing machine issues to reduce technician dispatch. Improving first-time fix rates for service teams.

✅ Best For

  • Predictive maintenance for medical imaging equipment (MRI, CT).
  • Improving service operations for Independent Service Organizations (ISOs).

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations needing a primary CMMS for work order management.
  • Tracking assets that do not generate complex machine log data.

🏆 Alternatives

TRIMEDX RSQ GE HealthCare (Service-focused analytics) Siemens Healthineers (Smart Remote Service)

Provides deeper, more technical, and predictive analysis of machine performance than the analytics modules of most CMMS systems, which typically focus on operational and financial metrics.

💻 Platforms

Web API

🔌 Integrations

ServiceMax Salesforce ServiceNow Various CMMS systems via API

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Custom tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

Contact for pricing
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