GuestTouch
All-in-one Guest Messaging and Reviews Platform for Modern Hoteliers.
Overview
GuestTouch is a guest engagement platform that combines guest messaging, online reputation management, and website chat into a single solution. The platform helps hotels to communicate with guests throughout their journey, collect feedback and reviews, and manage their online reputation across various channels.
✨ Key Features
- Guest messaging (SMS, WhatsApp, Google Messages)
- Online reputation management
- Website chat
- Review generation and management
- Guest feedback surveys
- Team collaboration and task management
🎯 Key Differentiators
- All-in-one platform for messaging, reviews, and web chat
- Strong focus on reputation management and review generation
- User-friendly interface and excellent customer support
Unique Value: Provides a single platform to manage all guest communication and online reputation, helping hotels to improve guest satisfaction, drive bookings, and enhance their brand image.
🎯 Use Cases (5)
✅ Best For
- Improving guest communication and engagement
- Increasing positive online reviews
- Driving direct bookings
- Enhancing online reputation
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Large hotel chains with complex enterprise needs
🏆 Alternatives
Offers a more integrated solution that combines guest messaging with robust reputation management features, providing a more holistic approach to guest engagement.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
📊 Market Info
Customers: NA
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