HarmonyPSA (CloudBlue PSA)
The ultimate PSA software for MSPs.
Overview
HarmonyPSA, now known as CloudBlue PSA, is a fully-featured PSA solution that incorporates a service desk, CRM, and accounting back-end. It is designed to automate the entire business lifecycle for technology and service businesses, from lead generation to contract renewal, in a single platform.
✨ Key Features
- Service Desk
- Project Management
- Contract Management
- Automated Billing
- CRM & Quoting
- Full Accounting Back-end
🎯 Key Differentiators
- Built-in, smart accounting back-end that automates billing
- Contract-centric architecture ideal for complex recurring revenue models
- Single platform design, not a collection of acquired modules
Unique Value: Provides a single, enterprise-wide platform that automates the entire business process from lead-to-cash, eliminating errors and providing full business visibility.
🎯 Use Cases (4)
✅ Best For
- Managing complex billing for recurring and consumption-based services
- Automating back-office accounting processes
- Providing a branded self-service portal for clients
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies needing a very simple ticketing system without financial features
🏆 Alternatives
Offers a more deeply integrated accounting and financial module compared to other PSAs that rely solely on third-party accounting integrations.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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