Infrassist
24x7 Managed NOC Services for MSPs
Overview
Infrassist offers 24/7 outsourced NOC services designed for Managed Service Providers (MSPs) to manage their clients' IT infrastructure. They provide a white-label solution, operating as an extension of the MSP's team. Their services include network, server, and application monitoring, incident management, and remediation. They aim to reduce operational costs, improve service delivery, and allow MSPs to focus on growth. Their team consists of MSP-trained technicians with capabilities from L1 to L3 support.
✨ Key Features
- 24/7 Network Monitoring
- Server & Storage Monitoring
- Application Monitoring
- Database Monitoring
- Security and Firewall Monitoring
- Incident Management
- White-Labeling
- RMM Tool Integration
🎯 Key Differentiators
- MSP-trained technicians
- Platform and vendor agnostic approach
- Fixed monthly pricing per device
Unique Value: Infrassist provides a fully managed, white-label NOC service that allows MSPs to scale their operations and offer 24/7 support without the complexity and cost of building an in-house team.
🎯 Use Cases (3)
✅ Best For
- Providing after-hours and weekend support for MSPs.
- Scaling NOC operations for growing IT service providers.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies that require on-site NOC personnel.
🏆 Alternatives
Compared to building an in-house NOC, Infrassist offers a more cost-effective and scalable solution. Versus other outsourced NOC providers, they emphasize their MSP-specific expertise and flexible, tool-agnostic approach.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (NA tier)
💰 Pricing
Free tier: NA
📊 Market Info
Customers: NA
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