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📁 Loyalty & Retention
📋 Loyalty Programs
🔧 Lightspeed Loyalty

Lightspeed Loyalty

Build a loyal following and keep them coming back.

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Overview

Lightspeed Loyalty is a customer loyalty program designed to work seamlessly with Lightspeed's retail and restaurant point-of-sale systems. It enables businesses to create customizable, points-based rewards programs and communicate with their customers through automated marketing campaigns via email and SMS. The goal is to drive repeat business and increase customer lifetime value.

✨ Key Features

  • Points-based rewards system
  • Tiered loyalty programs
  • Automated marketing (email & SMS)
  • Customer segmentation
  • Drag-and-drop campaign builder
  • Branded customer-facing web app

🎯 Key Differentiators

  • Omnichannel capabilities that unify in-store and online loyalty.
  • Advanced marketing automation and customer segmentation features.
  • Strong focus on providing a branded customer experience.

Unique Value: Delivers a seamless, branded, and omnichannel loyalty experience for Lightspeed Restaurant users.

🎯 Use Cases (4)

Creating a loyalty program for a retail store or restaurant Sending targeted promotions to specific customer groups Automating birthday rewards and win-back campaigns Building a customer database for marketing

✅ Best For

  • Independent retail boutiques
  • Cafes and restaurants
  • Bike shops
  • Golf courses

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses not using a Lightspeed POS system
  • eCommerce-only businesses

🏆 Alternatives

Toast Loyalty Square Loyalty Thanx

Provides more advanced marketing automation and segmentation tools compared to more basic POS-integrated loyalty modules.

💻 Platforms

Web iOS

✅ Offline Mode Available

🔌 Integrations

Lightspeed Retail (R-Series & X-Series) Lightspeed Restaurant (L-Series & K-Series)

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by plan tier)

🔒 Compliance & Security

✓ GDPR ✓ PCI Compliant

💰 Pricing

$50.00/mo
Visit Lightspeed Loyalty Website →

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