NetSuite SuiteCommerce InStore
The World’s #1 Cloud ERP.
Overview
SuiteCommerce InStore is the point-of-sale component of the NetSuite platform. It's not a standalone product but rather an extension of NetSuite's ERP, CRM, and e-commerce capabilities. It provides a 360-degree view of the customer and business by unifying all channels and touchpoints into a single source of truth.
✨ Key Features
- Real-time integration with NetSuite ERP (inventory, financials)
- 360-degree customer view (online, in-store, call center)
- Omnichannel order management (buy online, pick up in-store)
- Runs on any tablet or mobile device
- Customizable user interface
- Endless aisle capabilities
🎯 Key Differentiators
- Truly unified commerce on a single platform (ERP, CRM, e-commerce, POS)
- Real-time, comprehensive view of the entire business
- Highly scalable and customizable for enterprise needs
Unique Value: Eliminates data silos and provides a single version of the truth for the entire business, from manufacturing to the final sale.
🎯 Use Cases (4)
✅ Best For
- Providing a seamless customer experience across e-commerce and physical stores
- Managing the entire business lifecycle, from supply chain to sales, in one system
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses
- Companies not needing a full ERP system
🏆 Alternatives
Unlike systems that integrate with an ERP, NetSuite *is* the ERP, offering a level of data unification that bolted-on systems cannot match.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Premium tier)
🔒 Compliance & Security
💰 Pricing
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