OpenTable
Make a reservation for a memorable dining experience.
Overview
OpenTable connects diners with restaurants, allowing them to discover, reserve, and manage their restaurant reservations online. For restaurants, it provides a comprehensive guest management system to streamline reservations, manage tables, and build relationships with diners.
✨ Key Features
- Online Reservations
- Table Management
- Guest Management (CRM)
- Waitlist Management
- Reviews & Feedback
- Marketing & Promotions
🎯 Key Differentiators
- Unmatched size of its diner network, providing significant marketing reach.
- Pay-for-performance marketing tools like Boost Campaigns.
- Strong brand recognition among consumers.
Unique Value: OpenTable helps restaurants fill their seats by providing unparalleled access to a massive network of diners actively looking to book reservations.
🎯 Use Cases (3)
✅ Best For
- Accepting and managing online reservations
- Optimizing table turnover and seating efficiency
- Building a database of guest preferences and visit history
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Quick service restaurants that do not take reservations
🏆 Alternatives
While competitors may offer more operator-focused data ownership (like SevenRooms), OpenTable's primary advantage is its sheer scale and ability to drive new customer discovery.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Pro tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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