🗂️ Navigation
🔧 Oracle Hospitality OPERA Cloud Loyalty

Oracle Hospitality OPERA Cloud Loyalty

Empowering hotels to create deeper guest connections.

Visit Website →

Overview

Oracle Hospitality OPERA Cloud Loyalty is a comprehensive loyalty program solution that is tightly integrated with the OPERA Cloud Property Management System. It allows hotels to create flexible and rewarding membership programs, track guest stays and spending, and automate the calculation of points and tier upgrades. The centralized guest database enables personalized service and targeted marketing campaigns.

✨ Key Features

  • Flexible membership program creation (tiers, points, rewards)
  • Automated points and tier management
  • Centralized guest profile database
  • Integration with OPERA Cloud PMS and POS
  • Advanced match-and-merge functionality to prevent duplicate profiles
  • Reporting on guest activity and program effectiveness

🎯 Key Differentiators

  • Seamless integration with the widely-used OPERA Cloud PMS
  • Robust and scalable platform from a major enterprise software vendor
  • Comprehensive features for managing complex loyalty programs

Unique Value: Provides a deeply integrated and comprehensive loyalty management solution for hotels already invested in the Oracle Hospitality ecosystem.

🎯 Use Cases (4)

Managing a multi-tiered hotel loyalty program Rewarding guests based on stays, spend, or other behaviors Personalizing the guest experience based on loyalty status and preferences Driving repeat business and direct bookings

✅ Best For

  • Used by hotels and hotel groups that utilize the Oracle Hospitality ecosystem to manage their loyalty programs.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Hotels not using the Oracle Hospitality OPERA Cloud PMS.

🏆 Alternatives

Sabre Hospitality Solutions Amadeus Hospitality

Offers unparalleled integration with OPERA Cloud, which is a significant advantage for hotels using that PMS, but less flexible for those on other platforms.

💻 Platforms

Web API

🔌 Integrations

Oracle Hospitality OPERA Cloud PMS Oracle Hospitality POS solutions

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 ✓ ISO 27001 ✓ GDPR

💰 Pricing

Contact for pricing
Visit Oracle Hospitality OPERA Cloud Loyalty Website →