Oracle Hospitality OPERA Cloud Loyalty
Empowering hotels to create deeper guest connections.
Overview
Oracle Hospitality OPERA Cloud Loyalty is a comprehensive loyalty program solution that is tightly integrated with the OPERA Cloud Property Management System. It allows hotels to create flexible and rewarding membership programs, track guest stays and spending, and automate the calculation of points and tier upgrades. The centralized guest database enables personalized service and targeted marketing campaigns.
✨ Key Features
- Flexible membership program creation (tiers, points, rewards)
- Automated points and tier management
- Centralized guest profile database
- Integration with OPERA Cloud PMS and POS
- Advanced match-and-merge functionality to prevent duplicate profiles
- Reporting on guest activity and program effectiveness
🎯 Key Differentiators
- Seamless integration with the widely-used OPERA Cloud PMS
- Robust and scalable platform from a major enterprise software vendor
- Comprehensive features for managing complex loyalty programs
Unique Value: Provides a deeply integrated and comprehensive loyalty management solution for hotels already invested in the Oracle Hospitality ecosystem.
🎯 Use Cases (4)
✅ Best For
- Used by hotels and hotel groups that utilize the Oracle Hospitality ecosystem to manage their loyalty programs.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Hotels not using the Oracle Hospitality OPERA Cloud PMS.
🏆 Alternatives
Offers unparalleled integration with OPERA Cloud, which is a significant advantage for hotels using that PMS, but less flexible for those on other platforms.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
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