Portkey

The Control Panel for AI Apps

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Overview

Portkey acts as a centralized gateway for all LLM API calls, providing a suite of tools to manage and optimize AI applications. It offers deep observability into requests, responses, and performance, along with features like smart routing to different models, fallback logic for improved reliability, and semantic caching to reduce costs and latency. Portkey also includes security features like prompt sanitization and access control, serving as a comprehensive control panel for building and scaling production-grade AI apps.

✨ Key Features

  • AI Gateway & Load Balancing
  • LLM Observability & Logging
  • Smart Routing & Fallbacks
  • Semantic Caching
  • Prompt Library & Management
  • Cost Management & Budgeting
  • Security & Compliance Guardrails

🎯 Key Differentiators

  • Acts as a full-featured AI gateway, not just an observability tool
  • Advanced routing, fallback, and caching capabilities
  • Unified API for interacting with multiple LLM providers
  • Strong focus on production reliability and performance

Unique Value: Portkey provides a centralized control panel to manage the reliability, performance, and cost of AI applications, enabling teams to ship faster and with greater confidence.

🎯 Use Cases (5)

Improving the reliability of LLM applications with fallbacks and retries Reducing costs and latency with intelligent caching A/B testing different LLM providers and models Monitoring and debugging all LLM traffic in one place Managing and collaborating on prompts across a team

✅ Best For

  • Implementing a resilient AI feature that automatically falls back to a different model if the primary one fails
  • Using semantic caching to serve instant responses for frequently asked questions
  • Load balancing traffic across multiple OpenAI API keys

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Core ML experiment tracking for model training
  • Deep, offline model validation and testing

🏆 Alternatives

Helicone Langfuse LiteLLM Apigee (for general API management)

While observability tools like Helicone and Langfuse focus on logging and debugging, Portkey takes a more active role by providing gateway features like routing, caching, and fallbacks, which directly improve application resilience and efficiency.

💻 Platforms

Web API

🔌 Integrations

OpenAI Anthropic Cohere Google Vertex AI AWS Bedrock LangChain LlamaIndex

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ SOC 2 Type II ✓ GDPR ✓ HIPAA

💰 Pricing

$20.00/mo
Free Tier Available

Free tier: Free plan with 10,000 requests/month.

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