ServiceNow Contact Tracing
Manage contact tracing and create a safer, more resilient workplace.
Overview
ServiceNow's Contact Tracing application is a component of their broader Safe Workplace Suite, designed to help organizations manage employee health and safety. It allows case managers to manually trace and track exposures by identifying individuals who may have come into contact with an affected employee, leveraging data from various sources like meeting schedules, badge swipes, and Wi-Fi logs. The platform provides tools for monitoring employee health, managing workplace readiness, and ensuring compliance with safety protocols.
✨ Key Features
- Automated Case Creation
- Contact Identification & Monitoring
- Employee Health Screening
- Workplace Safety Management
- Vaccination Status Tracking
- Integration with existing company systems
🎯 Key Differentiators
- Deep integration with the ServiceNow platform
- Highly customizable workflows
- Comprehensive suite of workplace safety tools
Unique Value: Provides a single, unified platform for managing all aspects of workplace safety and employee health, integrated with existing IT and HR workflows.
🎯 Use Cases (4)
✅ Best For
- Corporate contact tracing for COVID-19
- Managing workplace safety protocols
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses with limited IT resources
- Public health contact tracing for the general population
🏆 Alternatives
Offers a more holistic and integrated approach compared to standalone point solutions for contact tracing.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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