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TargetX Retention Suite

The Power to Perfect the Student Journey.

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Overview

The TargetX Retention Suite is a student success solution designed to help higher education institutions improve retention and student outcomes. Built on the Salesforce platform, it provides tools for early alerts, advising, success planning, and communication. The suite aims to give institutions a holistic view of each student and enable proactive, data-informed support.

✨ Key Features

  • Early alert system
  • Success plans and case management
  • Advising and appointment scheduling
  • Student engagement tools
  • Reporting and dashboards (Salesforce)
  • Built on Salesforce

🎯 Key Differentiators

  • Deep expertise in higher education CRM, built on Salesforce
  • Comprehensive suite of tools covering the entire student lifecycle
  • Strong community and user groups

Unique Value: Provides a ready-to-use, best-practice solution for student retention on the Salesforce platform, accelerating time-to-value for institutions.

🎯 Use Cases (4)

Identifying and intervening with at-risk students Managing academic advising and student support Creating personalized student success plans Improving student communication and engagement

✅ Best For

  • Helping colleges and universities leverage the Salesforce platform to improve their student retention efforts.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • K-12 schools
  • Institutions not wanting to adopt the Salesforce platform.

🏆 Alternatives

Salesforce Education Cloud (native) EAB Navigate360 Ellucian CRM Advise

Offers a more pre-configured, higher-education-specific solution compared to building a student success system from scratch on Salesforce.

💻 Platforms

Web

🔌 Integrations

Salesforce ecosystem SIS LMS

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by plan tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ FERPA

💰 Pricing

Contact for pricing

Free tier: NA

Visit TargetX Retention Suite Website →