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The Guestbook

The world's largest rewards program for independent & boutique brand hotels.

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Overview

The Guestbook offers a loyalty solution for independent and boutique hotels that provides guests with cash back, cash for a cause, or cash forward to a future stay. This incentivizes guests to book directly with the hotel rather than through online travel agencies (OTAs), thereby increasing the hotel's direct revenue and guest loyalty. The platform is designed to be simple for both the hotel and the guest to use.

✨ Key Features

  • Cash back rewards for guests
  • Incentivizes direct bookings
  • Network of over 800 independent and boutique hotels
  • Guest-facing mobile app
  • Browser extension for guests to find deals

🎯 Key Differentiators

  • Focus on cash-back rewards instead of points
  • Simplicity for both hotels and guests
  • Large network of independent hotels

Unique Value: Provides a simple and effective way for independent hotels to increase direct bookings by offering a compelling cash-back incentive to guests.

🎯 Use Cases (3)

Increasing direct bookings for independent hotels Competing with the loyalty programs of large hotel chains Offering a simple, cash-based reward to guests

✅ Best For

  • Used by over 800 independent and boutique hotels to drive direct bookings.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Large hotel chains with their own established, complex loyalty programs.

🏆 Alternatives

Stash Rewards Voila Hotel Rewards

Offers a more straightforward and instantly gratifying reward (cash back) compared to traditional points-based loyalty programs.

💻 Platforms

Web iOS API

🔌 Integrations

TravelClick (now part of Amadeus)

🛟 Support Options

  • ✓ Email Support

🔒 Compliance & Security

✓ GDPR

💰 Pricing

Contact for pricing

📊 Market Info

Customers: 800+

Visit The Guestbook Website →