SessionStack
AI-enhanced analytics for decision makers.
Overview
SessionStack is a customer experience analytics platform that helps businesses understand user behavior and resolve issues faster. Its core features include session replay for watching user journeys, co-browsing for live customer assistance, and error tracking. It aims to provide a comprehensive solution for support, product, and engineering teams to improve the digital experience.
✨ Key Features
- Session Replay
- Live Co-browsing
- Error Tracking
- User Segmentation
- Conversion Funnels
- Activity Logs
🎯 Key Differentiators
- Integrated co-browsing for live support
- Strong focus on both support and development use cases
- Pixel-perfect, lightweight session recording
Unique Value: Bridges the gap between seeing what a user did (session replay) and helping them in real-time (co-browsing) within a single platform.
🎯 Use Cases (5)
✅ Best For
- Customer support and co-browsing
- Session replay for bug reproduction
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Mobile app analytics
- Advanced product analytics without a focus on support
🏆 Alternatives
Offers co-browsing which is not a core feature of LogRocket or FullStory. Provides more analytics than pure co-browsing tools.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: 1,000 sessions/month
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